You can change your car information, term and amount at the dealer or with your dedicated Chase Auto representative. Keep in mind that any changes to your request, your dealer, or car could change your credit decision and terms. You can change your dealer by going to any participating Chase dealer, which you can find using our dealer locator tool.

Chase Auto’s digital car buying service is designed to give you a customized car buying experience, which may include shopping online from home and connecting with both local and online retailers to complete your purchase. You can even browse new and used inventory from Dealers in the Chase Auto network based on your vehicle search preferences.

Once you select a car, you’ll connect with a participating Dealer who will guide you through your car buying experience, including helping you choose the financing option that’s best for you, which may or may not be with Chase. You do not have to finance your vehicle with Chase. If you are only interested in auto financing, please visit chase.com/auto to explore your options.

Chase Auto’s car buying service works best when you are actively in market for a new car. If you’re not ready to buy a car within the next 30 days, please visit chase.com/auto for more auto resources and information.

If you are ready to buy a car within the next 30 days, search for vehicles using the form at the top of this page. When you find the specific vehicle you’re interested in, complete the interest form on that vehicle’s detail page with your contact information and meeting preferences. We’ll send that information to the Dealer. The Dealer will contact you soon after we provide your contact information and preferences. Please provide your best contact information so your Dealer can easily communicate with you. If you don’t receive a response, please check your spam folders for an email from the Dealer(s).

From there, you can expect that:

• Your Chase Auto participating Dealer will facilitate and guide you through your car buying experience.
• Your car buying experience will be customized to your needs as much as possible. You may prefer, for example, to have a tailored test drive or car delivery experience.
• Your Dealer will work with you to accommodate your scheduling preferences.

Finally, at the end of the process, you can expect to receive a survey from us requesting your feedback on your car buying experience.

Dealer inventory feeds are generally refreshed daily. If you have an inventory-related question on a particular vehicle, please speak with your dedicated Dealer. Vehicle inventory availability is subject to change.

No, participation is open to anyone who is interested in purchasing a vehicle in the select markets currently available. You do not need to have a Chase account to participate in this program. You do need to agree that Chase and the dealer(s) will share information with each other concerning your participation in this program, and that Chase will follow up with you to ask for your feedback concerning your experience.

Yes, you can buy a new or used car from local dealer inventory, including having the option of shopping online from the comfort of your home. Click here to search local dealer inventory today.

Yes, you can lease a new car from local dealer inventory, including having the option of shopping online from the comfort of your home. Please talk with your Dealer about your available leasing options. Click here to search local dealer inventory today.

When you find the vehicle you’re interested in buying today, complete the interest form with your preferred contact information. You can search again if you’re interested in more than one vehicle make and model.

Yes! If you’re interested in a brand that isn’t listed above, please check back soon. We’ll be adding more brands and dealers to the program in the coming months.

We value your feedback and will be contacting you to learn about your experience using the email address you provided to us on your initial interest form. Depending on your comments, it’s possible we may have additional follow-up questions as well. If you don’t receive a survey request from us within 45 days of your car purchase, please be sure to check your spam and junk email folders. If you have immediate feedback you want to share you can also provide feedback via one of the methods listed in Chase Complaints & Feedback.